Barista Coffee House And Tea Rooms

Business Name: Cafe Baristas

Business Type: Cafe

Audit Date: 26/06/2023

Review: It was a very hot day, and the staff kindly assisted us in moving our table so that my dog and I were not sitting in the sun. They also have a water bowl for dogs, but you may need to ask for it, which they seemed happy to provide. Although Cafe Barista is not accessible due to stepped access, narrow doorways, and a 90-degree turn at the entrance door, they are more than willing to serve you at the outside tables.

However, you must go inside to order and pay, which is not possible due to the accessibility issues mentioned above. I recently contacted them regarding this, and they informed me that if I call the number displayed on the sign at the front of the shop and let them know I am there, someone will come out and serve me. While I found this to be a suitable solution, it may be challenging for individuals who are less confident using mobile phones. When placing my order, I politely requested a mug instead of a cup as I have difficulty with small handles. The staff member kindly inquired if I would prefer the tea to be made in the cup rather than in a pot, eliminating the need for me to pour it. I agreed, and she promptly returned with my tea in a mug.Unfortunately, due to the lack of accessibility, there is no accessible toilet. I consider their willingness to come out and serve customers upon request as a reasonable adjustment.[food]